Unable to request a Ride

There can be several reasons you're unable to make a trip request:

• karoot unavailable in your area. After entering your destination, the app will notify you if karoot service isn't available in your area.
• No drivers available. Please wait a few minutes and try requesting a taxi again or change your trip options.
• Not signed in user or bad internet connection. Check if you need to sign into your account or you have a poor internet connection.

If you still can't make a trip request, please contact us by filling out the request form and press the "Submit" button.

We will contact you as soon as possible.