Help for the app
- Estimate time and cost for a ride before it takes place
- I won a promo! Where can I find it and how can I use it?
- I won a first trip promo. What should i do now?
- User Guide for Registration and Login in Karoot App
- Tired of searching for your business trip receipt?
- How can I preview a trip receipt?
- How do I delete or replace a trip receipt?
- How do I upload the receipt for my trip?
- Where will I find and how will I use the Taxi wallet balance offered to me?
- Someone offered a Taxi wallet balance on my account. Where can I see it?
- I offered the wrong balance to a beneficiary, can I change it?
- Can I see the history of transactions made by my Taxi wallet balance?
- Why did available amounts disappear from my and my beneficiaries' balances?
- How do I delete a beneficiary?
- Can I get back the balance I offered to another Karoot User Account and how?
- How do I transfer money to other karoot user accounts?
- How do I create a VBAN?
- What is the Taxi Wallet and how does it work?
- My account has been compromised
- I can’t sign in
- How to complete/delete profile
- How to contact driver
- Change app language
- Share Your Trip: Real-Time Trip Information and Sharing
- Change phone number
- How to pay
- How to tip
- Rating system
- Other Issue
- How to rate