Karoot Support

Once a passenger selects the ride for which they want to request a taxi, the estimated time and cost for the ride are displayed on their screen.  The estimated time value shows the estimated time n...

Congratulations on winning the promo! If it's a first ride promo, follow the instructions in the article  I won a first trip promo. What should I do?If it's any other promo, then stay here!It is im...

Congratulations on the promo you won! Let's see how to add it to the app and use it on your first ride with karoot!The first ride promo comes with a notification in your email.There you will see th...

After downloading the Karoot app from the Play Store or App Store and opening it, you will need to follow a few simple steps to complete your registration.Step 1 – Enter and Verify Your Phone Numbe...

To set up voice guidance during a journey, follow the steps below:Go to the app menu and select "Settings."Then, choose "Navigation Voice Settings." There, you will find the following available opt...

At the end of each ride, after you’ve entered the fare amount for the passenger to pay, a payment failure may occur. In this case, a notification will appear on your screen indicating that the paym...

As a taxi driver, we understand the importance of taking breaks to rest and recharge. To ensure your safety and that of your passengers, it's crucial to take regular breaks. Why declare a break? Im...

Once you have registered with your phone on the Karoot Pro app, you will need to fill in your profile information and upload the required documents in order to get approved and start your rides!Fir...

To register as a driver on Karoot, first and foremost, you need to gather the required documents. Then download the karoot pro app on your device, open it, and set it up accordingly.  Once you have...

We know that receipts are an important means of maintaining financial transparency and maintaining a company's accounting book. In addition, receipts can be used as a means of certification for rei...